How to Check and Know Your MTN Mobile Money Charges Uganda (Transfer and Withdrawal Charges) 2023

It is common to hear people in Uganda ask how can I check and know my Mtn MoMo withdrawal charges? especially if they have to send money

It is common to hear people in Uganda ask how to check and know my Mtn MoMo withdrawal charges? Especially if they have to send money from the comfort of their homes. 

As a critical player in telecommunication in Uganda, Mtn Uganda was the first to create a Mobile Money (MoMoPay) platform to aid Ugandans in sending and receiving money all over and across the national territory. 

From its creation, it was difficult for users to know the cost of a MoMo pay transaction without inquiring from a roadside mobile money agent or calling Mtn's customer care. 

This sometimes frustrated user, as they had to send money twice or more to cover charges. But as time went by, Mtn Uganda did some updates on the MoMoPay (mobile money platform). 

Furthermore, Mtn Uganda has also made it easy for its customers to transfer or send money from their Mtn mobile money accounts to their bank accounts and users of other networks. 

MTN Mobile Money Rates Uganda (MoMoPay Charges)

As of 25th June 2020, Mtn Uganda carried out some updates on their mobile money charges. This comes after a significant security hack on their platform. In a joint statement signed by MTN Uganda chief Wim Vanhelleputte, and Airtel Uganda managing director VG Somasekhar, the companies apologized for any inconveniences caused by the outage, and customers can now send and receive money across both networks.

To check charges, send, receive, withdraw and make payments with Mtn Mobile Money in Uganda, Dial *165#

How to Check Mtn Mobile Money Charges in Uganda for Sending Money 

The table below represents the updated Mtn Uganda Mobile money rates (MoMoPay Charges) for sending money to:

1. MTN users
2. To other Networks
3. To Banks 
4. To other East African countries

NB: Rotate your device to see the whole table.

Amount (UGX)		Sending Money
Min	Max	To MTN	To Other Networks	To the Bank	To East Africa
500	2500	30	830	N/A	1000
25001	5,000	100	940	1,500	1,150
5,001	15,000	350	1,880	1,500	1,400
15.001	30,000	500	2,310	1,500	1,650
30,001	45,000	600	2,310	1,500	1,950
45,001	60,000	750	2,500	1,500	2,250
60,001	125,000	1,000	3,325	1,500	3,200
125,001	250,000	1,100	4,975	2,250	5,000
250,001	500,000	1,250	7,175	4,100	9,050
500,001	1,000,000	1,250	12,650	6,150	17,200
1,000,001	2,000,000	1,250	22,000	9,250	33,450
2,000,001	4,000,000	1,250	37,400	11,300	55,900
4,000,001	7,000,000	1,250	55,000	11,300	61,100

NB: 

• In the process of transaction, charges are automatically deducted with taxes inclusive.
• Daily transaction limit: UShs 7 000 000
• Minimum account balance: UShs 0
• Maximum account balance: UShs 15 000 000
• Minimum transaction amount: UShs 50 

Mtn Mobile Money Charges for Making Payments in Uganda

The table below represents the updated Mtn Uganda Mobile money rates (MoMoPay Charges) for making payments for:

1. Azam TV.
2. Ready Pay. 
3. School Fees.
4. Solar Now.
5. UMEME
6. NWSC
7. DStv
8. StarTimes
9. NSSF
10. Multiplex

NB: Rotate your device to see the whole table.

Amount (UGX)		Making Payments
Min	Max	To Azam TV, Ready Pay, School Fees, Solar Now	To UMEME, NWSC, DStv, StarTimes, NSSF, Multiplex
500	2,500	110	190
2,501	5,000	150	600
5,001	15,000	550	1,000
15.001	30,000	650	1,600
30,001	45,000	750	2,100
45,001	60,000	850	2,800
60,001	125,000	950	3,700
125,001	250,000	1,050	4,150
250,001	500,000	1,300	5,300
500,001	1,000,000	3,350	6,300
1,000,001	2,000,000	5,750	6,300
2,000,001	4,000,000	5,750	6,300
4,000,001	7,000,000	5,750	6,300

Mtn Mobile Money Charges for Cash withdrawals in Uganda

The table below represents the updated Mtn Uganda Mobile money rates (MoMoPay Charges) for withdrawals from:

1. An Mtn Agent
2. An ATM 

NB: Rotate your device to see the whole table.

Amount (UGX)		Cash Withdrawals
Min	Max	From An Mtn Agent	From An ATM
500	2,500	350	N/A
2,501	5,000	450	1,150
5,001	15,000	750	1,150
15.001	30,000	950	1.150
30,001	45,000	1,300	1,400
45,001	60,000	1,600	1,400
60,001	125,000	2,050	2,150
125,001	250,000	3,750	4,000
250,001	500,000	7,350	6,650
500,001	1,000,000	13,000	11,950
1,000,001	2,000,000	16,000	N/A
2,000,001	4,000,000	19,000	N/A
4,000,001	7,000,000	22,000	N/A

Conclusion

Mtn Uganda is hailed as the best telecommunication network in Uganda. They provide some free services to their customers, which has been loudly applauded. 

Free Services Offered by Mtn Uganda

1. PIN change: free
2. Balance check: free
3. Mini-statement: free
4. MTN Mobile Money registration: free
5. MTN Mobile Money (deposit): free
6. Buying airtime and bundles through MTN Mobile Money for yourself and others: free
7. Caution Do not pay the agent any transaction or registration fees.

See Also: 

• What is Eneo Prepaid Electricity Meters & How to Apply
• How to Check Mtn Mobile Money Charges (Step-By-Step)
• How to Buy Eneo Prepaid Electricity with Mtn Mobile Money